Question 1

How do I book an accommodation?

Accepted Answer

You can book directly from our website by selecting your dates and desired accommodation. A 30% deposit is required at booking, with the balance due on arrival. You can also contact us by phone at 03.89.82.99.14 or 06.37.10.86.42, or by email.

Question 2

What is the cancellation policy?

Accepted Answer

Cancellation is free up to 14 days before arrival. Between 14 and 7 days, 50% of the deposit is retained. Less than 7 days, the full deposit is retained except in case of force majeure.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 4:00 PM and check-out is before 10:00 AM. If you wish to arrive earlier or depart later, please contact us to check availability.

Question 4

Are bed linen and towels provided?

Accepted Answer

Yes, sheets, duvets, pillows, and towels are provided in all our accommodations. You do not need to bring anything — just settle in and enjoy!

Question 5

What is the kota grill?

Accepted Answer

The kota is a Finnish wooden chalet with a central grill. We offer raclette or fondue evenings there in season. It's a shared convivial space for all our accommodations, ideal for a warm evening in nature.

Question 6

How do I get to the Gîtes du Randonneur?

Accepted Answer

We are located at 12 Rue des Neuweiher, 68290 Rimbach-près-Masevaux, in the Doller Valley, Alsace. Mulhouse station is 40 km away and Basel-Mulhouse airport is 64 km away. Free parking is available on site. Exact GPS coordinates will be sent upon booking confirmation.

Question 7

Are the accommodations accessible for people with reduced mobility?

Accepted Answer

Our accommodations are located in the heart of nature and present some access constraints (dirt paths, steps). We recommend contacting us to assess the feasibility of your stay together.

Frequently Asked Questions

Booking

Equipment

Access

Frequently Asked Questions

Booking

Equipment

Access